I am not sure what is wrong with Reading’s railway station management. Perhaps there some of the new breed of nodding heads, but don’t do anything when you make a suggestion.
I made my first trip of 2009 into London last week and on three subsequent trips have pointed out that one of the automatic ticket machines in the main hall is positioned far too close to the windows of Costa Coffee, in fact it is right next to the window.
Anyone sitting ‘supping’ their morning fix, has a grandstand view of the pin keypad and can if they want to, see exactly what you are doing!
My suggestion to the staff at the station; simply turn the machine around by 90 degrees and the problem will be solved. Action so far? Nil!
You decide, would you use this ticket machine? Let see what has happened when I use the station next week.
Beasley's Place 