BT – IPS Performace Figures

This will be the last time that I will be posting these figures in this format. Up until now I have been collecting the data manually, using a spreadsheet for collation and screen snapping an image to post into this blog. As you will see from the posted May 2013 figures below, much remains the same in that I am still maintaining a steady 32Mb (average) download speed.

Is there anything else that I can check that might be helpful?

I have used part of the Sam Knows website for many years as they have always seemed to be the one with the most up to date information about exchange configuration changes and service availability. In early May they emailed me and asked if I would like to participate in their Broadband Performance Monitoring Survey which allows them to build a UK wide picture of the sorts of broadband performance that we are getting from our Internet Service Providers.

To participate in the survey, you will need to install a ‘white-box’ in between your broadband socket and your router, the ‘white-box’ (mine is actually black) monitors the technical side of your connections performance – not what you are looking at or what files you are sending (we can leave that to GCHQ & the NSA!! Just kidding) and keeps track of a set of figures which can be reviewed via a dashboard or via monthly reports that are sent to you. Does this interfere with your connection performance? No, look at my figures.

The screen snap below shows the main dashboard display, which as you can see shows that the average download speed is much the same as I have been gathering via my ‘handraulic’ method, these figures are from first use in May till today.

What is also included in this dashboard view are figures that show Website Load Times, Latency & Packet Loss all of which will affect your on-line browsing experience.

A word about each of these…

  • Website Load Times – This test emulates that process and shows the average time in seconds of how long a selection of popular web sites took to load. Note that results may vary according to changes in the websites being visited. The lower the figure is a better loading speed. For example, you may have a download speed of 32MB, but if the ‘distant’ website can’t serve out the pages very fast, no amount of download speed will help the page load faster.
  • Latency – This can effectively be thought of as the responsiveness of the connection between your home and servers out on the Internet. Times are recorded in milliseconds. The lower the figure is better.
  • Packet Loss – Some broadband providers have been known to suffer high packet loss at peak times. If this is the case for your ISP, then you may find that time sensitive applications such as Voice over IP (VoIP) and on-line gaming will suffer. Packet loss is recorded here as a percentage, The lower the figure is better.

There are other performance figures that can be obtained simply by altering the dashboard look.

Sam Knows will also send along a monthly report showing the main points of performance and if there are any issues, which can then be forwarded to your ISP if required. I would encourage everyone to sign up and participate in this survey.

I’ll be posting future reports here as I get the monthly reminder report cards and hopefully will continue to have an error free connection to the Internet.

Broadband Speed Monthly Figures

Not a great deal to report on this front from February except for the uninterrupted service. However, I did find out that BT are upgrading my local fibre box which I am told will give even higher download speeds once all updates are complete.

On one of the monitoring days I did see some periods where the meter was reading around 52MB! But it only lasted for a few minutes so it’s not really worth logging that. Of course the next questions is to see what tools can accurately measure these higher speed.
Most of the Broadband speed checkers are nothing more than marketing tools, however there are a few that do seem to be able to give constant feedback such as ttbmeter from ThinkBroadband and the BBC iPlayer speed connection checker. However as I have mentioned in a number of previous posts, the test results you get with these tools does vary according to the age of PC that you use to check it and the quality of the network socket software on your PC.

On a more general front, I see that according to research from regulator Ofcom, the average speed of home broadband is now 12Mbps, the BBC article covering the background can be found here.